Warranty & Care

1-Month Warranty

Selected premium pieces come with a 1-month warranty from the date of delivery. To be eligible, the item must be:

• Priced above ₹500, and
• Made of premium gold-plated stainless steel or copper with gold plating.

Items priced ₹500 or below, and pieces made of other materials, are not covered by this warranty (but our care tips below still help them last).

What the warranty covers

Within the 1-month period, the warranty covers genuine manufacturing defects under normal, everyday use — such as a clasp or hook failing, or plating peeling without misuse. We'll repair or replace the affected piece after verification.

What the warranty does not cover

• Normal wear, tarnishing, or fading from everyday use over time
• Damage from misuse, accidents, drops, or not following the care guidance below
• Exposure to water, sweat, perfume, sanitiser, or chemicals beyond the product's stated resistance
• Lost or stolen items, and minor variations in colour or finish
• Items ₹500 or below, or made of non-eligible materials

How to claim

Contact us within the 1-month window with your order ID and clear photos (and a short video if possible) showing the issue. Reach us via Contact or email info@pearlbloom.in. Once verified, we'll arrange a repair or replacement.

Care guidelines

• Keep away from water, perfume, sanitiser, and harsh chemicals
• Put jewellery on last (after makeup & perfume) and take it off first
• Wipe gently with a soft, dry cloth after wearing
• Store pieces separately in a dry box or pouch to prevent scratches
• Remove before swimming, the gym, sleeping, or heavy household work

Need help?

For any warranty or care questions, reach out via Contact.